Importing and reconciling loads
Keep dispatch references unique within the depot. A repeated reference should update the existing journey during preview rather than create a second arrival slot for the same vehicle.
Use ISO dates and explicit receiving windows in the depot timezone. Separate pallet count from unit count, and leave unknown weights blank until the warehouse confirms them.
Review the preview totals with accounts and the yard before accepting the mapping. Keep rejected rows in your local planning sheet and correct them there so the source remains understandable.
After the first week, check a sample of completed records against signed delivery evidence. See the read-only API sample for the names used by downstream reporting.